Job description
Role & responsibilities:
Process associate is expected to meet or exceed the set / agreed target both during the training period and in the period following training.
The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Skill Sets:
Typing speed of 20 - 30 words/min with 98% accuracy.
Good analytical skills, research knowledge and decision making.
Knowledge of MS-office (Excel)
Good written and spoken communication skills.
Ability to work in shifts (A/B/C)
Basic knowledge of Mortgage industry.
Willing to work 6 days a week.
Experience - Freshers
Shift: US Shift-Night Shift-
Qualification:
Graduate in any discipline ( Specially BCOM, MCOM, MBA Finance )
Regards,
HR Moupriya Roy
Contact - 9836049491
Kindly send your resume - moupriya.roy@cognizant.com
Wish you all the best :-)
Education
UG: B.Sc. in Any Specialization, B.B.A/ B.M.S in Any Specialization, BCom in Any Specialization, B.A in Any Specialization, BHMS in Any Specialization
Key Skills:
Skills highlighted with ‘‘ are preferred key skills.
voice
BPO
Inbound Calls
Accounting Skills
International Voice
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